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Trello integration

Client feedback from your website, as Trello cards

Clients report issues from the website itself. Each report becomes a card in the Trello list you choose, with the annotated screenshot as the card cover and the page URL and browser details in the description.

  • Sign in with Trello and pick a list
  • One card per report, status synced both ways on paid plans
  • Included in every plan, including Free

Free plan - No credit card - Set up in minutes

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In Trello

The screenshot on the front of every card

Each card has the report's title and a description with what the client wrote, the page URL, the browser details and a link back to the full report. The annotated screenshot is attached and shown as the card cover, so the board shows what every issue looks like.

  • Card created in the list you choose
  • Annotated screenshot as the card cover
  • Page URL, browser, OS and screen size
  • Link to the original report
A feedback report with its screenshot and browser data, as GiveFeedback.io sends it to Trello

Two-way sync

Move it to Done and it's resolved here

Mark a card complete, archive it or move it to a list called "Done" and the report is resolved in GiveFeedback.io. Resolve a report here and the card is marked complete and, if the board has a Done list, moved there. Reopen it and the card goes back to its list. Two-way sync is included in Pro and Company.

How it works

  1. Add the script to your site

    Paste one snippet into the <head>. A "Give Feedback" button appears for your clients.

  2. Connect Trello

    Authorise GiveFeedback.io in Trello, then pick the board and the list for new reports.

  3. Reports become cards

    Every report your clients send is added as a card, with the screenshot as its cover.

Trello integration questions

Is the Trello integration free?

Yes. It's included in every plan, including the free plan: every report your clients send arrives in Trello. Pro and Company also keep the status in sync both ways.

Which list do new cards go to?

The one you choose when you connect. Each project can use its own board and list.

What counts as done in Trello?

Marking the card complete, archiving it, or moving it to a list whose name means done: Done, Completed, Closed or Finished.

Do my clients need a Trello account?

No. Clients only use the feedback button on the website. Cards are created in Trello with your connected account.

Run client feedback from a Trello board

Connect your first project for free. No credit card needed.

Free plan - No credit card - Set up in minutes