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Free Bug Tracking Tools for Web Teams (2026 Comparison)

By GiveFeedback.ioUpdated 9 min readEspañol

Team at a computer reviewing issues in a free bug tracking tool

Free bug tracking tools are good enough for most small web teams in 2026, as long as you know where each free plan stops. Every limit quoted here for Jira, Trello, ClickUp, Notion, Asana, monday.com and Wrike comes from the vendor's own pricing page, checked in October 2026. A shared spreadsheet is enough more often than people think, and no tracker solves the hardest part on its own: getting clear bug reports from clients.

What is a bug tracking tool?

A bug tracking tool is software that records each defect as an individual issue and moves it from reported to fixed, with an owner, a priority and a history. At any moment it answers three questions: what is broken, who is fixing it and what was already fixed. For a web team, it's also the record you show the client of what changed before launch.

A useful bug tracker for a website project needs, at minimum:

  • One issue per bug: with a title, description, steps to reproduce and attachments.
  • Status and priority: so a typo on the About page doesn't sit next to a broken checkout with the same weight.
  • Assignment: every bug has one person responsible.
  • Search and filters: to find "all open bugs on the staging site" in seconds.
  • History: so you can show what was fixed and when.

Everything else (automation, sprints, reports, time tracking) is nice to have. Free plans usually cover the minimum and restrict the extras.

Which free bug tracking tools do web teams use?

Most small web teams track bugs in a general project tool they already pay attention to, on its free plan: Jira, Trello, ClickUp, Notion, Asana, monday.com or Wrike. The free plans differ mainly in how many people they allow, how much storage they give for screenshots and how many boards or projects you can create, so those are the limits to compare first.

ToolBest forFree plan includesMain free-plan limitFirst paid plan
Spreadsheet (our template)One project, a small teamAny columns you need, shared editingNo notifications, history or attachments per rowFree
Jira FreeTeams that work in sprintsBoards, backlog, workflowsUp to 10 users, 2 GB storage, community supportPaid per user (Standard)
Trello FreeVisual boards clients understandUnlimited cards, built-in automation10 collaborators and 10 boards per workspace, 10 MB per file, 250 automation runs a monthStandard, $5 per user a month yearly or $6 monthly
ClickUp Free ForeverAgencies running many listsUnlimited members, guests and tasks60 MB of storage, 5 Spaces, 5 active automationsCheck the current price
Notion FreeTeams that keep docs and tasks togetherDatabases you shape into a tracker, 10 guestsDesigned for individuals: limited blocks with 2+ members, 5 MB uploads, 7-day page historyPlus, €9.50 per member a month
Asana PersonalVery small teamsUnlimited projects and tasks, list, board and calendar views2 users, 100 MB per fileStarter, $10.99 per user a month yearly or $13.49 monthly
monday.com FreeTeams that like boards with status columnsBoards with status columns, docsUp to 2 seats, 3 boards, 3 docsBasic, €9 per seat a month yearly, from 3 seats
Wrike FreeTeams that organize work in spaces and foldersProject and task management, board and table views, web, desktop and mobile appsUser and storage caps not listed on the pricing pageTeam, $10 per user a month billed yearly, 2 to 15 users

Limits come from each vendor's pricing page (Jira, Trello, ClickUp, Notion, Asana, monday.com, Wrike) in October 2026. They change, so check again before you commit a client project to one. Developer teams that keep the site's code in a repository host often use its built-in issue tracker instead, and there are self-hosted open-source trackers if you have someone to maintain a server.

Jira Free

Jira's Free plan covers up to 10 users with 2 GB of storage and support from the Atlassian Community. You get Scrum and Kanban boards, a backlog and custom workflows, which makes it the natural choice when developers already think in sprints or the client's in-house team uses Jira. The catches: the 10-user cap counts everyone with access, 2 GB fills up fast when every bug has screenshots, and setup takes longer than the other tools here. See how website feedback becomes Jira issues.

Trello Free

Trello isn't a dedicated bug tracker, but a board with lists like Reported, In progress, Ready for review and Done is how many small agencies track bugs. The free plan allows up to 10 collaborators and 10 boards per workspace, unlimited cards, files up to 10 MB and 250 automation runs a month. Clients understand it immediately; structured fields and reporting are its weak side. See how reports become Trello cards.

ClickUp Free Forever

ClickUp's free plan has no member limit and unlimited tasks, so an agency can give every client project its own list without paying per person. The limits are elsewhere: 60 MB of storage in total (only attachments count, which screenshots fill quickly), 5 Spaces and 5 active automation rules. See how reports become ClickUp tasks.

Notion Free

In Notion, a bug tracker is a database with properties such as Status, Priority, Page URL, Browser and Assignee. The free plan is designed for individuals: blocks are limited once two or more members share a workspace, uploads are capped at 5 MB and page history covers 7 days, although up to 10 guests can join. For a real team you'll likely need Plus. Our Notion bug tracker template gives you the database ready to import.

Asana Personal

Asana's free Personal plan gives unlimited projects and tasks with list, board and calendar views, but only for 2 users, with files up to 100 MB. That's enough for a freelancer and one client contact; a team will need Starter. A project with sections per status and a custom field for priority works as a tracker.

monday.com Free

monday.com's free plan allows up to 2 seats, 3 boards and 3 docs. A board with a Status column (Open, Working on it, Done) and a group per project works well for bugs, but 3 boards fill up fast, and paid plans start at 3 seats.

Wrike Free

Wrike's free plan covers project and task management with board and table views, on the web, desktop and mobile apps; its pricing page doesn't list user or storage caps for it. A folder per client project with statuses such as New, In progress and Completed works as a bug tracker. The first paid plan, Team, costs $10 per user a month billed yearly, for 2 to 15 users.

Can a spreadsheet be your free bug tracker?

Yes. For a single website project or a small team, a shared spreadsheet is a perfectly good free bug tracker: one row per bug, columns for the page URL, browser, steps, expected and actual result, severity, priority, owner and status. It costs nothing, everyone already knows how to use it and it works in Excel and Google Sheets alike.

The template at the top of this page is set up that way, with dropdowns for severity, priority and status and two example rows. A spreadsheet starts to hurt when several projects run at once, when each bug needs several screenshots attached, or when people need notifications and a history of who changed what. That's the moment to move to one of the trackers above. For the fields every row needs, see the bug report template.

What doesn't a bug tracker solve?

A bug tracker organizes bugs once they're written down; it doesn't help anyone write them. Clients won't log into Jira or learn a board, so they email "the menu is broken on my laptop", and someone on your team has to ask which page, which browser and what "broken" means, recreate the bug and type it in. That intake is the expensive part, and no free plan fixes it.

The usual answer is a visual feedback tool: a widget on the website that lets anyone report a problem by marking up a screenshot, with technical details captured automatically. It doesn't replace the tracker; it feeds it.

AspectBug trackerVisual feedback tool
Who uses itDevelopers and PMsClients, testers, stakeholders
Where it livesIts own appOn the website being reviewed
Main jobPrioritize, assign and close issuesCapture clear reports with context
What a report containsWhatever the reporter typedAnnotated screenshot, URL, browser, OS, screen size
Account needed to reportUsually yesUsually no

Slack deserves a mention here too: it isn't a tracker, but many teams want new reports to appear in a channel. Its free plan keeps 90 days of message history and allows up to 10 apps, according to Slack's pricing page, so use it as the alert, not the record. Teams that already chat in Discord can do the same with a channel there.

How do you choose a free bug tracking tool?

Start with the tool your team already opens every day, count everyone who needs access, estimate how many bugs a launch produces, check the storage and file-size limits against screenshots, and decide how clients will report. Those five checks rule out most options in minutes and leave the free plan you'll keep using.

  1. Start where the team already works: if code and developers live in Jira, use Jira; if projects live in Trello, ClickUp, Notion, Asana, monday.com or Wrike, track bugs there.
  2. Count users honestly: developers, designers, PMs and any client who needs to see the list. Jira Free stops at 10, Asana Personal at 2, monday.com Free at 2 seats.
  3. Estimate volume: a website launch can easily produce more than 100 issues; boards or space limits matter more than issue counts on these plans.
  4. Check attachments: bugs need screenshots. Watch total storage (ClickUp 60 MB, Jira 2 GB) and file-size caps (Notion 5 MB, Trello 10 MB).
  5. Decide how clients report: if clients report bugs, add a channel that sends into your tracker, so nobody retypes emails into tickets.
NotionAsanaJiraTrelloClickUpSlackmonday.comWrikeDiscordEmailCustom API

GiveFeedback.io is that channel. Clients click a "Give Feedback" button on the site, mark up a screenshot and send it, with no account, and each report is created in the tool you picked above: an issue in Jira, a card in Trello, a task in ClickUp, Asana or Wrike, an item in monday.com, a page in Notion or a message in Slack or Discord, with the status kept in sync both ways for Jira, Trello, ClickUp, Asana, monday.com, Wrike, Slack and Discord on paid plans. Reports can also be emailed to the team. Its free plan covers 5 projects, 50 feedback reports and 5 team members, and integrations are included on every plan. To compare options, read how to choose a website feedback tool.

Pick the free tracker your team already trusts, set up the columns or fields once, and decide today how clients will send bugs into it. The tool matters less than having one place where every bug lives, with enough detail to fix it the first time.

Frequently asked questions

What is the best free bug tracking tool for a small web team?

The one your team already uses every day. If the developers live in Jira, use Jira Free; if the agency runs projects in Trello, ClickUp, Notion, Asana, monday.com or Wrike, track bugs there on its free plan. For a single website build, a shared spreadsheet with severity, priority and status columns is enough. A tool nobody opens is worse than no tool.

Is Jira free for small teams?

Yes. As of October 2026, Jira's Free plan covers up to 10 users with 2 GB of storage and community support. It includes boards, a backlog and workflows. The limits that bite first are the 10-user cap, which counts everyone with access, and the storage once every bug has screenshots attached.

Can Trello be used as a bug tracker?

Yes. A board with lists such as Reported, In progress, Ready for review and Done is how many small agencies track website bugs. The free plan allows up to 10 collaborators and 10 boards per workspace and 10 MB per file. It's easy for clients to understand, but weaker on structured fields and reporting than a dedicated tracker.

Can I track bugs in a spreadsheet?

Yes, for one project or a small team. Use one row per bug with columns for the page URL, browser, steps, expected and actual result, severity, priority, owner and status. Our free template has those columns and dropdowns and opens in Google Sheets. Move to a real tracker when several projects run at once.

Do free bug trackers let clients report bugs?

Rarely in a way clients will use. Most trackers need an account and a learning curve, so clients email screenshots instead and someone retypes them. A visual feedback widget on the site lets clients report without an account, and the report is created in the tracker with the screenshot, URL and browser details attached.

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