Managing all your user feedback with one simple tool
With GiveFeedback.io you can have multiple projects linked, making it easier to process more feedback more easily.
GiveFeedback.io FAQ
Explore our FAQ with real questions and answers.
What does GiveFeedback.io do?
GiveFeedback.io is a bug tracker tool that enables team members to deliver accurate actionable bug submissions right into the Project Management Tool of your choice. Tasks are annotated saving time and allowing you to deliver your projects faster and more efficiently
Can i Connect multiple projects?
Yes our PRO account can create multiple projects in GiveFeedback.io and link your website to that project.
Can I cancel my subscripton at any time
Yes our plans have no contract you pay as you go with a monthly plan, cancel at any time to stop your next months subscription being taken. Our subscriptions are paid in advance.
What Project Management Platforms can GiveFeedback.io connect to?
We are working to launch with Asana and Notion. Our team are working hard on adding new platforms, feel free to vote to get your platform next up. on the integrations page.
How do i install the GiveFeedback.io browser extension?
Free WordPress hosting, normally worth €99 per year.
Hosting, in its most generic sense, is a service through which storage and computing resources are provided to an individual or organisation for the accommodation and maintenance of one or more websites and related services. While hosting doesn’t need to be IP-based, the vast majority of instances are web-based services that allow a website or web service to be globally accessible from the Internet.
Hosting is also known as Web hosting or website hosting.
How do i invite My Testers to submit feedback useing GiveFeedback.io?
Complete the GiveFeedback.io project setup, Connect the website url you want to obtain feedback from.
Where do i edit user feedback?
GiveFeedback.io takes the submitted user feedback and creates a task in the Project management platform you connected to your GiveFeedback.io. Tester and Reporters can request access from your Project manager.
How to connect a WordPress project?
To enable Givefeedback.io to work, you need to insert a snippet into the head of your project website. This snippet presents a “GiveFeedback” button on the right-hand side of the browser window. Follow the steps below to connect and activate your project.
To enable Givefeedback.io on your “your-project.com” website, follow these simple steps:
- Log in to your WordPress dashboard.
- Install the “Insert Headers And Footers” plugin:
- Click on “Plugins” in the left-hand menu, then select “Add New.”
- Search for “Insert Headers And Footers,” and click “Install Now” and then “Activate.”
- Access the plugin settings:
- Click on “Insert Headers And Footers” in the side menu.
- Get the code from Givefeedback.io:
- Log in to your Givefeedback.io account, and navigate to the project.
- Click the “Install Plugin” button, and click the “Copy” button which copies the Install snippet to your clipboard.
- Adding the code to your website:
- Return to the “Insert Headers And Footers” page in your WordPress dashboard.
- Paste the code snippet into the “Scripts in Header” box.
- Save your changes.
By following these steps, you will be able to activate Givefeedback.io on your “your-project.com” website, allowing users to submit bugs and provide feedback easily.
How to install the "Install snippet" code in the head of a website?
To enable Givefeedback.io to work, you need to insert a snippet into the head of your project website. This snippet presents a “GiveFeedback” button on the right-hand side of the browser window. Follow the steps below to connect and activate your project.
To install the “Install snippet” code in the head of a website, follow these steps:
- Access the website’s source code: Log in to your website’s content management system or use an HTML editor to access the source code of the website.
- Locate the head section: Find the
<head>section of the HTML code, which is typically at the beginning of the file. - Add the “Install snippet” code: (Get code from Givefeedback.io)
- Log in to your Givefeedback.io account, and navigate to the project.
- Click the “Install Plugin” button, and click the “Copy” button which copies the Install snippet to your clipboard.
- Paste “Install snippet” directly below the
<head>section, before the<body>tag. - Save your changes: Save the changes to the source code and ensure that the “Install snippet” code is properly added to the head of the website.
By following these steps, you will be able to install the “Install snippet” code in the head of your website, allowing Givefeedback.io to work and collect information submitted to the app.
How to "Install snippet" code in the head of a Prestashop website?
1: Accessing PrestaShop Admin Panel:
- Log in to your PrestaShop admin panel using your credentials.
2: Navigating to Theme Settings:
- Once logged in, navigate to the “Design” or “Theme & Logo” section. This may vary slightly depending on your PrestaShop version.
3: Selecting Theme:
- In the theme settings, you will typically see options to manage your current theme. Choose the theme you want to edit.
4: Accessing Theme Files:
- Look for an option like “Theme Editor” or “Advanced Settings” within the theme management section. Click on it to access the theme files.
5: Finding Header Template:
- In the theme editor, locate the file responsible for the
<head>section. This file is usually namedheader.tpl,header.php, or similar. It’s typically found within the “templates” or “includes” directory of your theme.
6: Editing Header Template:
- Click on the header template file to open it for editing. You may see HTML and possibly PHP code.
7: Inserting Code
- Within the
<head>section of the header template, find the appropriate location to insert your code. This might be just before the closing</head>tag (</head>), depending on what you’re trying to achieve. - Paste your code snippet into this location. Make sure to insert it in a way that doesn’t disrupt the existing code structure.
8: Saving Changes:
- After inserting the code, save the changes to the header template file. This is typically done by clicking a “Save” or “Update” button in the theme editor interface.
9: Testing:
- Once saved, navigate to your PrestaShop front-end and verify that the code has been inserted correctly into the
<head>section. - Check the functionality associated with the inserted code to ensure it’s working as expected.
10 – Backup and Version Control (Optional but recommended):
- Before making any changes, it’s always a good practice to backup your theme files. This ensures you can revert to a previous version if something goes wrong.
- Consider using version control systems like Git to track changes to your theme files, allowing you to manage and revert changes more efficiently.
11 – Finalize:
- If everything looks good and functions as expected, you’ve successfully inserted the code into the
<head>section of your PrestaShop website..
Remember, while editing theme files directly can be effective, it’s essential to exercise caution to avoid breaking your site’s functionality. Always make backups and test changes in a staging environment before implementing them on a live site.