[{"data":1,"prerenderedAt":997},["ShallowReactive",2],{"blog-posts":3,"post-\u002Fblog\u002Fwebsite-feedback-form-questions":321},[4,19,30,41,53,72,86,101,116,127,139,153,165,175,186,199,208,222,231,243,255,266,277,288,300,309],{"path":5,"title":6,"description":7,"date":8,"modified":8,"draft":9,"locale":10,"category":11,"image":12,"translationKey":12,"tags":13,"readingTime":18},"\u002Fblog\u002Fwebsite-feedback-form-questions","Website Feedback Form Questions: 45 Examples by Goal (Free Template)","Website feedback form questions for visitors, customers and clients: 45 examples grouped by goal, three ready-made forms and a free Excel question bank.","2026-11-05T08:00:00+00:00",false,"en","guides",null,[14,15,16,17],"website feedback form questions","website feedback form template","website feedback form examples","website feedback survey questions",11,{"path":20,"title":21,"description":22,"date":23,"modified":23,"draft":9,"locale":10,"category":11,"image":12,"translationKey":12,"tags":24,"readingTime":29},"\u002Fblog\u002Fbug-severity-vs-priority","Bug Severity vs Priority: Differences, Examples and a Free Matrix","Bug severity vs priority: what each one measures, severity levels, website examples where they disagree and a free Excel matrix that suggests priority.","2026-11-03T08:00:00+00:00",[25,26,27,28],"bug severity vs priority","bug severity levels","bug severity matrix","severity and priority examples",10,{"path":31,"title":32,"description":33,"date":34,"modified":34,"draft":9,"locale":10,"category":11,"image":12,"translationKey":12,"tags":35,"readingTime":40},"\u002Fblog\u002Fwebsite-handover-checklist","Website Handover Checklist: 43 Items to Hand Over at Launch (Free Template)","A website handover checklist for agencies and freelancers: accounts, domain, hosting, backups, licenses and support terms, plus a free handover document.","2026-10-29T08:00:00+00:00",[36,37,38,39],"website handover checklist","website handover document template","website handover process","web agency",12,{"path":42,"title":43,"description":44,"date":45,"modified":45,"draft":9,"locale":10,"category":46,"image":12,"translationKey":12,"tags":47,"readingTime":52},"\u002Fblog\u002Fclaude-code-fix-bugs","How to Use Claude Code to Fix the Bugs Your Clients Report","How to use Claude Code to fix bugs: what it needs from a bug report, how to connect it to client feedback over MCP, and how to review the fix before you resolve it.","2026-10-27T08:00:00+00:00","workflow",[48,49,50,51],"claude code fix bugs","claude code mcp","ai bug fixing","bug report",7,{"path":54,"title":55,"description":56,"date":57,"modified":58,"draft":9,"locale":10,"category":11,"image":59,"translationKey":65,"tags":66,"readingTime":71},"\u002Fblog\u002Fbest-website-feedback-tools","How to Choose a Website Feedback Tool (2026 Checklist)","How to choose the best website feedback tool in 2026: the tool types, 12 criteria, a free scoring template (Excel) and a one-week trial plan with a real client.","2026-10-07T09:00:00+00:00","2026-10-22T10:00:00+00:00",{"src":60,"card":61,"alt":62,"width":63,"height":64},"\u002Fwp-content\u002Fuploads\u002F2023\u002F09\u002Fscreencode_7_Bug_tracker_GiveFeedback.jpg","\u002Fwp-content\u002Fuploads\u002F2023\u002F09\u002Fscreencode_7_Bug_tracker_GiveFeedback-400x250.jpg","Code on a screen, illustrating how to choose a website feedback tool",1200,630,"feedback-tools",[67,68,69,70],"best website feedback tool","website feedback tool free","visual website feedback tool","client feedback",8,{"path":73,"title":74,"description":75,"date":57,"modified":58,"draft":9,"locale":10,"category":46,"image":76,"translationKey":81,"tags":82,"readingTime":71},"\u002Fblog\u002Fclient-website-approval","Client Website Approval: How to Get Sign-Off Without Delays","Client website approval made simple: the 5 approval stages, a revision-limit clause, a sign-off email, a free website sign-off form (Word) and a checklist.",{"src":77,"card":78,"alt":79,"width":80,"height":63},"\u002Fwp-content\u002Fuploads\u002F2023\u002F06\u002FAutomating-Project-Management-for-Efficiency-Sized.jpg","\u002Fwp-content\u002Fuploads\u002F2023\u002F06\u002FAutomating-Project-Management-for-Efficiency-Sized-400x250.jpg","Two people reviewing a printed document with a pen, ready for client website approval",1920,"client-approval",[83,84,85,39],"client approval process","website sign off","revision rounds",{"path":87,"title":88,"description":89,"date":57,"modified":58,"draft":9,"locale":10,"category":11,"image":90,"translationKey":94,"tags":95,"readingTime":100},"\u002Fblog\u002Fhow-to-collect-client-feedback-on-a-website","How to Collect Client Feedback on a Website (Step by Step)","How to collect client feedback on a website: 5 methods compared, a review round step by step, good vs vague feedback examples and a briefing email to send today.",{"src":91,"card":92,"alt":93,"width":63,"height":64},"\u002Fwp-content\u002Fuploads\u002F2023\u002F07\u002FFree_Bug_tracking_web_Designer_GiveFeedback.jpg","\u002Fwp-content\u002Fuploads\u002F2023\u002F07\u002FFree_Bug_tracking_web_Designer_GiveFeedback-400x250.jpg","Web designer at a desk reviewing client feedback on a website","client-feedback",[96,97,98,99],"client feedback on website","website feedback examples","client feedback examples","website review process",9,{"path":102,"title":103,"description":104,"date":57,"modified":58,"draft":9,"locale":105,"category":11,"image":106,"translationKey":110,"tags":111,"readingTime":52},"\u002Fes\u002Fblog\u002Fanotar-capturas-de-pantalla-web","Cómo anotar capturas de pantalla de una web (Mac, Windows y online)","Cómo anotar capturas de pantalla en Windows, Mac, online o en Chrome, cómo capturar una página web entera y cómo marcar los errores para que se arreglen.","es",{"src":107,"card":108,"alt":109,"width":63,"height":64},"\u002Fwp-content\u002Fuploads\u002F2023\u002F07\u002FFree_Bug_tracking_office_colours_pc_GiveFeedback.jpg","\u002Fwp-content\u002Fuploads\u002F2023\u002F07\u002FFree_Bug_tracking_office_colours_pc_GiveFeedback-400x250.jpg","Persona anotando capturas de pantalla de una web para enviarlas al equipo de desarrollo","screenshot-annotation",[112,113,114,115],"anotar capturas de pantalla","captura de pantalla","anotar captura en Mac","anotar captura en Windows",{"path":117,"title":118,"description":119,"date":57,"modified":58,"draft":9,"locale":105,"category":46,"image":120,"translationKey":81,"tags":122,"readingTime":71},"\u002Fes\u002Fblog\u002Faprobacion-cliente-proyecto-web","Aprobación del cliente en un proyecto web: cómo conseguirla","Aprobación del cliente en un proyecto web: las 5 fases, una cláusula para limitar revisiones, un email de aprobación, un formulario de aprobación gratis y una checklist.",{"src":77,"card":78,"alt":121,"width":80,"height":63},"Dos personas revisan un documento con un bolígrafo antes de la aprobación del cliente en un proyecto web",[123,124,125,126],"aprobación del cliente","rondas de revisión","presupuesto web","agencia web",{"path":128,"title":129,"description":130,"date":57,"modified":58,"draft":9,"locale":105,"category":46,"image":131,"translationKey":133,"tags":134,"readingTime":100},"\u002Fes\u002Fblog\u002Fcapturas-anotadas-en-asana","Capturas anotadas en Asana: cómo llevar el feedback web a tareas","Cómo llevar capturas anotadas y feedback web a Asana: plantilla CSV gratis, cinco métodos comparados y tareas automáticas desde el feedback del cliente.",{"src":60,"card":61,"alt":132,"width":63,"height":64},"Capturas anotadas de una web convertidas en tareas de Asana","asana",[135,136,137,138],"capturas anotadas en Asana","plantilla Asana","gestión de bugs","feedback web",{"path":140,"title":141,"description":142,"date":57,"modified":58,"draft":9,"locale":105,"category":11,"image":143,"translationKey":147,"tags":148,"readingTime":40},"\u002Fes\u002Fblog\u002Fchecklist-qa-web-antes-de-lanzar","Checklist web: más de 70 comprobaciones antes de lanzar","Checklist web con más de 70 comprobaciones por áreas: formularios, enlaces, móvil, navegadores, velocidad, SEO, accesibilidad y WordPress, con plantilla Excel gratis.",{"src":144,"card":145,"alt":146,"width":63,"height":64},"\u002Fwp-content\u002Fuploads\u002F2023\u002F08\u002FFree_Bug_tracker_people_pc_GiveFeedback.jpg","\u002Fwp-content\u002Fuploads\u002F2023\u002F08\u002FFree_Bug_tracker_people_pc_GiveFeedback-400x250.jpg","Persona revisando una web con una checklist QA antes del lanzamiento","qa-checklist",[149,150,151,152],"checklist web","checklist QA web","pruebas web","lanzamiento web",{"path":154,"title":155,"description":156,"date":57,"modified":58,"draft":9,"locale":105,"category":11,"image":157,"translationKey":159,"tags":160,"readingTime":100},"\u002Fes\u002Fblog\u002Fcomo-escribir-un-informe-de-bugs","Plantilla de reporte de errores (bugs): gratis, con ejemplos","Plantilla de reporte de errores gratis en Excel, Google Sheets y Word, con un ejemplo de informe de bugs bueno y uno malo y los campos que importan en una web.",{"src":60,"card":61,"alt":158,"width":63,"height":64},"Código JavaScript en una pantalla, ilustrando cómo escribir un informe de bugs de una web","bug-report",[161,162,163,164],"plantilla de reporte de errores","reporte de errores","informe de bugs","ejemplo de reporte de errores",{"path":166,"title":167,"description":168,"date":57,"modified":58,"draft":9,"locale":105,"category":11,"image":169,"translationKey":94,"tags":171,"readingTime":100},"\u002Fes\u002Fblog\u002Fcomo-recoger-feedback-de-clientes-en-una-web","Cómo pedir feedback a un cliente sobre su web (paso a paso)","Cómo pedir feedback a un cliente sobre su web: 5 métodos comparados, una ronda de revisión paso a paso, ejemplos de feedback bueno y vago y un email para enviar hoy.",{"src":91,"card":92,"alt":170,"width":63,"height":64},"Diseñador web en su mesa revisando el feedback de clientes sobre una web",[172,173,138,174],"cómo pedir feedback a un cliente","feedback de clientes","revisión de una web",{"path":176,"title":177,"description":178,"date":57,"modified":58,"draft":9,"locale":105,"category":46,"image":179,"translationKey":181,"tags":182,"readingTime":71},"\u002Fes\u002Fblog\u002Ffeedback-web-en-notion","Bugs en Notion: gestiona el feedback de tu web paso a paso","Cómo gestionar bugs en Notion en proyectos web: plantilla gratis, propiedades, vistas tablero, rutina de triaje y cómo recibir el feedback del cliente solo.",{"src":77,"card":78,"alt":180,"width":80,"height":63},"Equipo organizando bugs y feedback de clientes de una web en Notion","notion",[183,184,185,138],"bugs en Notion","plantilla Notion","seguimiento de bugs",{"path":187,"title":188,"description":189,"date":57,"modified":58,"draft":9,"locale":105,"category":190,"image":191,"translationKey":193,"tags":194,"readingTime":100},"\u002Fes\u002Fblog\u002Fherramientas-gratis-seguimiento-bugs","Herramientas gratis de seguimiento de bugs para webs (2026)","Herramientas gratis de seguimiento de bugs para equipos web: los planes gratuitos de Jira, Trello, ClickUp, Notion, Asana, monday.com y Wrike, y una hoja de cálculo gratis.","comparisons",{"src":144,"card":145,"alt":192,"width":63,"height":64},"Equipo revisando incidencias en una herramienta gratis de seguimiento de bugs","free-bug-tracking",[195,196,197,198],"herramientas gratis seguimiento de bugs","bug tracker","gestión de incidencias","hoja de seguimiento de bugs",{"path":200,"title":201,"description":202,"date":57,"modified":58,"draft":9,"locale":105,"category":11,"image":203,"translationKey":65,"tags":205,"readingTime":100},"\u002Fes\u002Fblog\u002Fmejores-herramientas-feedback-visual-web","Cómo elegir una herramienta de feedback visual para tu web","Cómo elegir entre las herramientas de feedback visual web en 2026: tipos, 12 criterios, una plantilla de evaluación gratis en Excel y una prueba de una semana.",{"src":60,"card":61,"alt":204,"width":63,"height":64},"Código en una pantalla, ilustración de cómo elegir entre herramientas de feedback visual web",[206,138,207,173],"herramientas de feedback visual","feedback visual",{"path":209,"title":210,"description":211,"date":57,"modified":58,"draft":9,"locale":105,"category":11,"image":212,"translationKey":216,"tags":217,"readingTime":29},"\u002Fes\u002Fblog\u002Fpruebas-de-aceptacion-uat-web","Pruebas de aceptación de usuario (UAT): ejemplos y plantilla","Qué son las pruebas de aceptación de usuario (UAT), diferencias con el QA, ejemplos de escenarios, checklist para webs y plantillas gratis en Excel y Word.",{"src":213,"card":214,"alt":215,"width":63,"height":64},"\u002Fwp-content\u002Fuploads\u002F2023\u002F08\u002FFree_Bug_tracking_testing-man_GiveFeedback.jpg","\u002Fwp-content\u002Fuploads\u002F2023\u002F08\u002FFree_Bug_tracking_testing-man_GiveFeedback-400x250.jpg","Cliente haciendo pruebas de aceptación UAT de su nueva web frente al ordenador","uat",[218,219,220,221],"pruebas de aceptación","pruebas de aceptación de usuario","plan de pruebas de aceptación","ejemplo pruebas de aceptación",{"path":223,"title":224,"description":225,"date":57,"modified":58,"draft":9,"locale":105,"category":11,"image":226,"translationKey":228,"tags":229,"readingTime":71},"\u002Fes\u002Fblog\u002Fque-es-el-feedback-visual","Qué es el feedback visual y por qué agiliza tus proyectos web","Qué es el feedback visual: comentarios sobre la propia web con capturas marcadas, vídeo o notas. Tipos, ventajas, ejemplos y qué pedirle a una herramienta.",{"src":91,"card":92,"alt":227,"width":63,"height":64},"Diseñador web revisando el feedback visual sobre una interfaz","visual-feedback",[207,138,230,173],"capturas anotadas",{"path":232,"title":233,"description":234,"date":235,"modified":58,"draft":9,"locale":10,"category":46,"image":236,"translationKey":181,"tags":238,"readingTime":71},"\u002Fblog\u002Fsupercharge-your-workflow-with-the-notion-bug-tracker-extension","Notion Bug Tracker Template (Free) for Website Projects","Free Notion bug tracker template for website projects: import the CSV, set up the properties and board views, and send client feedback into Notion.","2025-04-24T16:17:44+00:00",{"src":77,"card":78,"alt":237,"width":80,"height":63},"Team organizing website bugs and client feedback in a Notion bug tracker",[239,240,241,242],"notion bug tracker template","notion issue tracker template","bug tracking","website feedback",{"path":244,"title":245,"description":246,"date":247,"modified":58,"draft":9,"locale":10,"category":11,"image":248,"translationKey":216,"tags":250,"readingTime":100},"\u002Fblog\u002Fuser-acceptance-testing-in-software-development","User Acceptance Testing (UAT): Template, Checklist & Examples","What user acceptance testing is, UAT vs QA, test scenario examples, a UAT checklist for websites and free templates: Excel test plan and Word sign-off form.","2023-09-28T17:32:27+00:00",{"src":213,"card":214,"alt":249,"width":63,"height":64},"Client doing user acceptance testing on a new website at his desk",[251,252,253,254],"user acceptance testing","UAT testing","user acceptance testing template","user acceptance testing checklist for website",{"path":256,"title":257,"description":258,"date":259,"modified":58,"draft":9,"locale":10,"category":190,"image":260,"translationKey":193,"tags":262,"readingTime":100},"\u002Fblog\u002Fbug-tracking-tools-free","Free Bug Tracking Tools for Web Teams (2026 Comparison)","Free bug tracking tools compared for web teams: the free plans of Jira, Trello, ClickUp, Notion, Asana, monday.com and Wrike, plus a free bug tracking spreadsheet.","2023-09-21T16:56:47+00:00",{"src":144,"card":145,"alt":261,"width":63,"height":64},"Team at a computer reviewing issues in a free bug tracking tool",[263,196,264,265],"free bug tracking tools","bug tracking spreadsheet","issue tracking",{"path":267,"title":268,"description":269,"date":270,"modified":58,"draft":9,"locale":10,"category":11,"image":271,"translationKey":159,"tags":273,"readingTime":71},"\u002Fblog\u002Fwhat-to-put-in-a-bug-report","Bug Report Template (Free Excel, Word & Google Sheets) + Examples","Free bug report template for Excel, Google Sheets and Word, with a good and a bad bug report example and the fields that matter for website bugs.","2023-09-11T14:43:18+00:00",{"src":60,"card":61,"alt":272,"width":63,"height":64},"JavaScript code on a screen, illustrating how to write a bug report for a website",[274,275,276,264],"bug report template","bug report example","how to write a bug report",{"path":278,"title":279,"description":280,"date":281,"modified":58,"draft":9,"locale":10,"category":46,"image":282,"translationKey":133,"tags":284,"readingTime":71},"\u002Fblog\u002F1-way-to-get-annotated-screengrabs-into-asana","Asana Bug Tracking: Free Template and Annotated Screenshots","Asana bug tracking for website projects: a free CSV template, five ways to get annotated screenshots into tasks, and automatic tasks from client feedback.","2023-09-11T11:56:04+00:00",{"src":60,"card":61,"alt":283,"width":63,"height":64},"Annotated screenshots of a website being turned into Asana tasks",[285,286,287,242],"asana bug tracking","asana bug tracking template","annotated screenshots",{"path":289,"title":290,"description":291,"date":292,"modified":58,"draft":9,"locale":10,"category":11,"image":293,"translationKey":147,"tags":295,"readingTime":18},"\u002Fblog\u002Fspeed-up-qa-testing","Website QA Checklist: 70+ Checks Before Launch (Free Template)","A website QA checklist with 70+ checks by area (forms, links, devices, browsers, speed, SEO, accessibility, WordPress), plus a free Excel and Google Sheets template.","2023-08-19T11:32:36+00:00",{"src":144,"card":145,"alt":294,"width":63,"height":64},"Person running a website QA checklist on a laptop before launch",[296,297,298,299],"website QA checklist","website testing checklist","website qa checklist template excel","wordpress website testing checklist",{"path":301,"title":302,"description":303,"date":304,"modified":58,"draft":9,"locale":10,"category":11,"image":305,"translationKey":228,"tags":307,"readingTime":71},"\u002Fblog\u002Fvisual-feedback-faster-bug-testing","What Is Visual Feedback? A Guide for Web Teams","What is visual feedback? Feedback given on the website itself with marked-up screenshots, video or pinned comments. Types, examples and a tool checklist.","2023-08-09T17:41:00+00:00",{"src":91,"card":92,"alt":306,"width":63,"height":64},"Web designer reviewing visual feedback on a website interface",[308,69,287,242],"visual feedback",{"path":310,"title":311,"description":312,"date":313,"modified":58,"draft":9,"locale":10,"category":11,"image":314,"translationKey":110,"tags":316,"readingTime":52},"\u002Fblog\u002Fscreen-grab-annotation-apps","How to Annotate a Screenshot of a Website (Mac, Windows & Online)","How to annotate a screenshot on Mac, Windows, online or in Chrome, how to capture a full web page, and how to mark up website screenshots so developers fix them.","2023-08-02T23:25:13+00:00",{"src":107,"card":108,"alt":315,"width":63,"height":64},"Person at a computer annotating website screenshots for a developer",[317,318,319,320],"annotate screenshot","annotate screenshot mac","annotate screenshot windows","annotate screenshot online",{"id":322,"title":6,"body":323,"category":11,"date":8,"description":7,"draft":9,"extension":972,"faq":973,"image":12,"locale":10,"meta":989,"modified":8,"navigation":990,"path":5,"readingTime":18,"seo":991,"seoTitle":992,"stem":993,"tags":994,"tldr":995,"translationKey":12,"__hash__":996},"blog\u002Fblog\u002Fwebsite-feedback-form-questions.md",{"type":324,"value":325,"toc":951},"minimark",[326,330,336,341,344,347,351,354,357,435,438,442,445,450,453,466,469,472,487,491,508,512,515,533,537,540,555,559,567,585,588,606,610,613,631,635,643,667,671,680,684,687,694,705,711,717,723,729,733,736,819,822,847,851,854,926,929,937,945,948],[327,328,329],"p",{},"Website feedback form questions decide whether a form brings back answers you can act on or a pile of \"it's fine\" and empty text boxes. The difference is rarely the form tool. It's asking one thing at a time, at the moment the person has the answer, and not wasting their patience on what the browser already knows. Below are 45 questions grouped by goal, three ready-made forms, the mistakes that ruin answers, and an Excel question bank that tells you when to ask each question and what it tells you.",[331,332],"template-download",{"files":333,"text":334,"title":335},"Excel|\u002Ftemplates\u002Fwebsite-feedback-form-questions-template.xlsx","Excel with all 45 questions grouped by goal, with the answer type, when to ask, who to ask and what each one tells you, plus a sheet to build your own form (opens in Google Sheets: File > Import).","Free website feedback form question bank",[337,338,340],"h2",{"id":339},"what-is-a-website-feedback-form","What is a website feedback form?",[327,342,343],{},"A website feedback form is a short set of questions, shown on a website or sent after a visit, that asks visitors, customers or reviewers what they came to do, whether it worked and what should change. It can be a button that opens a form on any page, a few questions at the end of an article, a popup when someone is about to leave, a survey on the order confirmation page or an email sent the day after.",[327,345,346],{},"It is not a contact form. A contact form starts a conversation with one person; a feedback form collects the same answers from many people so you can improve the site. Agencies also use feedback forms in a narrower way: to collect a client's comments on a new site during a review round, before launch.",[337,348,350],{"id":349},"which-questions-should-a-website-feedback-form-ask","Which questions should a website feedback form ask?",[327,352,353],{},"It depends on the goal, and each form should have only one. A good form asks three to five questions, most of them closed (a rating, yes or no, a short list), with one optional open question that asks why. It appears at the moment the person has the answer, and it never asks what the browser can record by itself.",[327,355,356],{},"Start by choosing the goal, then pick the moment, then the questions:",[358,359,360,376],"table",{},[361,362,363],"thead",{},[364,365,366,370,373],"tr",{},[367,368,369],"th",{},"Goal",[367,371,372],{},"When to ask",[367,374,375],{},"Start with",[377,378,379,391,402,413,424],"tbody",{},[364,380,381,385,388],{},[382,383,384],"td",{},"Finding things",[382,386,387],{},"After a task, or at the end of a help page",[382,389,390],{},"\"Did you find what you were looking for?\"",[364,392,393,396,399],{},[382,394,395],{},"A problem on the page",[382,397,398],{},"On the page, from a feedback button",[382,400,401],{},"\"What went wrong?\"",[364,403,404,407,410],{},[382,405,406],{},"Buying and leaving",[382,408,409],{},"On exit, or on the confirmation page",[382,411,412],{},"\"What is stopping you from buying or signing up today?\"",[364,414,415,418,421],{},[382,416,417],{},"Satisfaction",[382,419,420],{},"By email after the visit or the purchase",[382,422,423],{},"\"Overall, how satisfied are you with the site?\"",[364,425,426,429,432],{},[382,427,428],{},"Client review of a new site",[382,430,431],{},"During a review round, on the staging site",[382,433,434],{},"\"What must change before launch, and what can wait?\"",[327,436,437],{},"Timing matters as much as wording. A popup that opens two seconds after the page loads asks about a visit that hasn't happened yet. A question at the end of an article, after a purchase or on a button the visitor clicks when they notice something gets answers from people who have something to say.",[337,439,441],{"id":440},"website-feedback-form-questions-by-goal","Website feedback form questions by goal",[327,443,444],{},"These are the 45 questions in the template, with the same numbers, so you can find them in the spreadsheet with their answer type, options and the reason to ask them.",[446,447,449],"h3",{"id":448},"purpose-of-the-visit","Purpose of the visit",[327,451,452],{},"Ask these early, and keep the answer options short. They split the rest of the answers by type of visitor.",[454,455,456,460,463],"ol",{},[457,458,459],"li",{},"What brought you to the site today? (Buy something, compare options, find contact details, get help, just browsing, other)",[457,461,462],{},"How did you hear about us?",[457,464,465],{},"Is this your first visit to the site?",[446,467,384],{"id":468},"finding-things",[327,470,471],{},"The first question here is the most useful single question for a content or service site. Show the second only to people who answer \"partly\" or \"no\".",[454,473,475,478,481,484],{"start":474},4,[457,476,477],{},"Did you find what you were looking for? (Yes, partly, no)",[457,479,480],{},"What were you looking for that you couldn't find?",[457,482,483],{},"How easy was it to do what you came to do? (1 = very difficult, 5 = very easy)",[457,485,486],{},"What almost stopped you from finishing?",[446,488,490],{"id":489},"usability-and-navigation","Usability and navigation",[454,492,493,496,499,502,505],{"start":71},[457,494,495],{},"How easy is it to find your way around the site?",[457,497,498],{},"Was anything on this page confusing?",[457,500,501],{},"Did a link, button or form not work the way you expected?",[457,503,504],{},"Which device are you using? (Skip it if your tool records the device.)",[457,506,507],{},"Was the text easy to read on your screen?",[446,509,511],{"id":510},"content-and-trust","Content and trust",[327,513,514],{},"Question 15 catches the errors that cost the most: an old price, last year's opening hours, a phone number nobody answers.",[454,516,518,521,524,527,530],{"start":517},13,[457,519,520],{},"Did this page answer your question?",[457,522,523],{},"What would you add to this page?",[457,525,526],{},"Is any information on this page wrong or out of date?",[457,528,529],{},"How much do you trust the information on this site?",[457,531,532],{},"What would you still like to know before you contact us or buy?",[446,534,536],{"id":535},"design-and-first-impression","Design and first impression",[327,538,539],{},"Compare the answers to question 19 with the words in the design brief. If the brief said \"friendly\" and visitors pick \"dated\", you have a concrete problem to discuss.",[454,541,543,546,549,552],{"start":542},18,[457,544,545],{},"What was your first impression of the site?",[457,547,548],{},"Which words describe the site best? (Pick up to three: modern, professional, trustworthy, friendly, cluttered, dated, confusing)",[457,550,551],{},"How visually appealing is the site?",[457,553,554],{},"Is anything on this page hard to see or read?",[446,556,558],{"id":557},"problems-on-the-page","Problems on the page",[327,560,561,562,566],{},"These follow the structure of a bug report: what happened, what should have happened, the steps and where. Our ",[563,564,274],"a",{"href":565},"\u002Fblog\u002Fwhat-to-put-in-a-bug-report\u002F"," explains why each part matters.",[454,568,570,573,576,579,582],{"start":569},22,[457,571,572],{},"What went wrong?",[457,574,575],{},"What did you expect to happen?",[457,577,578],{},"What were you trying to do when it happened?",[457,580,581],{},"Can you show us where? (A marked-up screenshot)",[457,583,584],{},"How much does this problem affect you? (I can't continue, it slows me down, it's minor)",[446,586,406],{"id":587},"buying-and-leaving",[454,589,591,594,597,600,603],{"start":590},27,[457,592,593],{},"What is stopping you from buying or signing up today? (Price, not sure it fits my needs, need more information, just looking, other)",[457,595,596],{},"Is the pricing clear?",[457,598,599],{},"What other options are you considering?",[457,601,602],{},"What nearly made you leave without buying?",[457,604,605],{},"How easy was the checkout?",[446,607,609],{"id":608},"satisfaction-and-recommendation","Satisfaction and recommendation",[327,611,612],{},"A score on its own tells you something changed, not what. Always follow it with question 34.",[454,614,616,619,622,625,628],{"start":615},32,[457,617,618],{},"Overall, how satisfied are you with the site? (1 = very dissatisfied, 5 = very satisfied)",[457,620,621],{},"How likely are you to recommend us to a friend or colleague? (0 to 10)",[457,623,624],{},"What is the main reason for your score?",[457,626,627],{},"What one thing would you change about the site?",[457,629,630],{},"What do you like most about the site?",[446,632,634],{"id":633},"client-review-of-a-new-website","Client review of a new website",[327,636,637,638,642],{},"For agencies and freelancers. These go to the client during a review round and ask about what only the client knows: facts, missing content and tone. Our guide to ",[563,639,641],{"href":640},"\u002Fblog\u002Fhow-to-collect-client-feedback-on-a-website\u002F","collecting client feedback on a website"," covers the round itself.",[454,644,646,649,652,655,658,661,664],{"start":645},37,[457,647,648],{},"Does the home page make it clear what you do, within a few seconds?",[457,650,651],{},"Are all prices, opening hours, addresses and phone numbers correct?",[457,653,654],{},"Is anything missing that your customers will look for?",[457,656,657],{},"Does the site sound like your business?",[457,659,660],{},"Which pages can we mark as approved?",[457,662,663],{},"What must change before launch, and what can wait?",[457,665,666],{},"Have you checked the site on your own phone?",[446,668,670],{"id":669},"follow-up","Follow-up",[454,672,674,677],{"start":673},44,[457,675,676],{},"May we contact you about your answer?",[457,678,679],{},"Your email address (optional; show it only after a yes to question 44)",[337,681,683],{"id":682},"website-feedback-form-examples","Website feedback form examples",[327,685,686],{},"Three forms built from the bank, each with one goal. Copy them as they are or swap in other questions from the same group.",[327,688,689,693],{},[690,691,692],"strong",{},"At the end of a help article or blog post"," (three questions, the second only after \"partly\" or \"no\"):",[695,696,702],"pre",{"className":697,"code":699,"language":700,"meta":701},[698],"language-text","Did this page answer your question?   ( ) Yes  ( ) Partly  ( ) No\n\nWhat would you add to this page? (optional)\n[                                                  ]\n\nMay we contact you about your answer?   ( ) Yes  ( ) No\n","text","",[703,704,699],"code",{"__ignoreMap":701},[327,706,707,710],{},[690,708,709],{},"On exit from a pricing or product page"," (two questions, shown once per visitor):",[695,712,715],{"className":713,"code":714,"language":700,"meta":701},[698],"Before you go: what is stopping you from signing up today?\n( ) Price\n( ) Not sure it fits my needs\n( ) I need more information\n( ) Just looking\n( ) Other: [                    ]\n\nWhat would you still like to know? (optional)\n[                                                  ]\n",[703,716,714],{"__ignoreMap":701},[327,718,719,722],{},[690,720,721],{},"For a client reviewing a new site"," (five questions, sent with the staging link at the start of the round):",[695,724,727],{"className":725,"code":726,"language":700,"meta":701},[698],"1. Does the home page make it clear what you do, within a few seconds?\n   ( ) Yes  ( ) No. What is missing? [              ]\n2. Are all prices, opening hours, addresses and phone numbers correct?\n   ( ) Yes  ( ) No. Which ones? [              ]\n3. Is anything missing that your customers will look for?\n4. What must change before launch, and what can wait?\n5. Have you checked the site on your own phone?  ( ) Yes  ( ) No\n\nFor anything on a specific page, use the Give Feedback button\non that page instead, so we see exactly what you see.\n",[703,728,726],{"__ignoreMap":701},[337,730,732],{"id":731},"how-do-you-write-questions-that-get-useful-answers","How do you write questions that get useful answers?",[327,734,735],{},"Ask about one thing, in the visitor's words, about something that already happened. Most bad questions break one of those three rules: they lead to an answer, pack two questions into one, use the team's jargon or ask people to predict what they would do.",[358,737,738,751],{},[361,739,740],{},[364,741,742,745,748],{},[367,743,744],{},"Weak question",[367,746,747],{},"Problem",[367,749,750],{},"Better question",[377,752,753,764,775,786,797,808],{},[364,754,755,758,761],{},[382,756,757],{},"\"How great was your experience today?\"",[382,759,760],{},"Leads to a positive answer",[382,762,763],{},"\"How easy was it to do what you came to do?\"",[364,765,766,769,772],{},[382,767,768],{},"\"Was the site fast and easy to use?\"",[382,770,771],{},"Two questions in one",[382,773,774],{},"Ask about speed and ease separately",[364,776,777,780,783],{},[382,778,779],{},"\"Any feedback?\"",[382,781,782],{},"Too open: gets \"no\" or nothing",[382,784,785],{},"\"What one thing would you change about the site?\"",[364,787,788,791,794],{},[382,789,790],{},"\"How would you rate our UX and IA?\"",[382,792,793],{},"Team jargon",[382,795,796],{},"\"How easy is it to find your way around the site?\"",[364,798,799,802,805],{},[382,800,801],{},"\"Would you use live chat if we added it?\"",[382,803,804],{},"Asks for a prediction",[382,806,807],{},"\"What would you still like to know before you contact us or buy?\"",[364,809,810,813,816],{},[382,811,812],{},"\"Which browser and screen size do you use?\"",[382,814,815],{},"Most people don't know",[382,817,818],{},"Drop it and use a tool that records it",[327,820,821],{},"A few habits make every form better:",[823,824,825,828,831,834,844],"ul",{},[457,826,827],{},"Keep scales the same across the site: if 1 means bad and 5 means good in one form, don't flip it in another, and label both ends.",[457,829,830],{},"Make open questions optional. A required text box gets \"ok\" or an abandoned form.",[457,832,833],{},"Say how long it takes (\"Two questions, 20 seconds\") and thank people when they finish.",[457,835,836,837,843],{},"Give every field a visible label, not only placeholder text, so screen reader and keyboard users can answer too. The W3C's ",[563,838,842],{"href":839,"rel":840},"https:\u002F\u002Fwww.w3.org\u002FWAI\u002Ftutorials\u002Fforms\u002F",[841],"nofollow","forms tutorial"," covers labels, instructions and error messages.",[457,845,846],{},"Read the answers on a fixed day each week and note what you changed, so the next batch tells you whether the change worked.",[337,848,850],{"id":849},"survey-form-or-visual-feedback-button","Survey form or visual feedback button?",[327,852,853],{},"Use a survey form for scores and opinions from many people, and a visual feedback button for comments about a specific page. A survey asks the same questions at a moment you choose; a button waits until the person notices something and lets them show it. The two work well side by side.",[358,855,856,869],{},[361,857,858],{},[364,859,860,863,866],{},[367,861,862],{},"Question",[367,864,865],{},"Survey form",[367,867,868],{},"Visual feedback button",[377,870,871,882,893,904,915],{},[364,872,873,876,879],{},[382,874,875],{},"Best for",[382,877,878],{},"Scores, reasons and opinions across many people",[382,880,881],{},"Problems and comments about one page",[364,883,884,887,890],{},[382,885,886],{},"Who starts it",[382,888,889],{},"You, at a moment you choose",[382,891,892],{},"The person, when they notice something",[364,894,895,898,901],{},[382,896,897],{},"Page, browser and device",[382,899,900],{},"Asked in the form, or lost",[382,902,903],{},"Attached to every report automatically",[364,905,906,909,912],{},[382,907,908],{},"Showing where",[382,910,911],{},"Described in words",[382,913,914],{},"Marked on a screenshot of the page",[364,916,917,920,923],{},[382,918,919],{},"Questions it replaces",[382,921,922],{},"None: you write them all",[382,924,925],{},"11, 25 and most of the \"where\" questions",[327,927,928],{},"Questions 22 to 26 are where a written form struggles most. \"What went wrong?\" in a text box gets \"the button doesn't work\"; the same question next to a screenshot of the page gets an arrow pointing at the exact button, on the exact page, with the browser that failed.",[327,930,931,932,936],{},"That is what ",[563,933,935],{"href":934},"\u002F","GiveFeedback.io"," does. You add one script to the site and a \"Give Feedback\" button appears on every page. Whoever clicks it, with no account needed, gets a screenshot of the page (on a computer, after the browser asks permission to capture the tab) to mark up with arrows, rectangles, text, numbered markers, a pen or a highlighter, and can blur anything private or point at the element they mean. The form itself is short: a title, a description and a category. The defaults are Proposal, Bug, Recommendation and Feature, and you can rename them in your profile to match your goals, for example Bug, Content, Design and Idea.",[327,938,939,940,944],{},"Every report arrives with the page URL, the browser and version, the operating system, the screen resolution, the browser language and time zone, plus a log of the page's console messages, errors and failed requests. It works on computers, phones and tablets. The ",[563,941,943],{"href":942},"\u002Fwebsite-annotation-tool\u002F","website annotation tool"," page shows the marking-up in detail, and each report can go straight to Jira, Trello, Asana, ClickUp, monday.com, Wrike, Notion, Slack, Discord or email.",[946,947],"blog-cta",{},[327,949,950],{},"Pick one goal, take three to five questions from the bank and put them where people have the answer. After a month of reading the answers every week, you'll know which questions earn their place on the form and which ones to swap for the next one in the bank.",{"title":701,"searchDepth":952,"depth":952,"links":953},2,[954,955,956,969,970,971],{"id":339,"depth":952,"text":340},{"id":349,"depth":952,"text":350},{"id":440,"depth":952,"text":441,"children":957},[958,960,961,962,963,964,965,966,967,968],{"id":448,"depth":959,"text":449},3,{"id":468,"depth":959,"text":384},{"id":489,"depth":959,"text":490},{"id":510,"depth":959,"text":511},{"id":535,"depth":959,"text":536},{"id":557,"depth":959,"text":558},{"id":587,"depth":959,"text":406},{"id":608,"depth":959,"text":609},{"id":633,"depth":959,"text":634},{"id":669,"depth":959,"text":670},{"id":682,"depth":952,"text":683},{"id":731,"depth":952,"text":732},{"id":849,"depth":952,"text":850},"md",[974,977,980,983,986],{"question":975,"answer":976},"How many questions should a website feedback form have?","Three to five for a form shown on the site, and rarely more than ten for a survey sent by email. Every extra question costs answers, so keep only the ones whose answers would change something. A useful pattern is one closed question, one optional open question that asks why, and an optional request for contact details.",{"question":978,"answer":979},"What is a good open-ended question for website feedback?","\"What one thing would you change about the site?\" works on almost any site because it asks for a single, concrete answer. After any score, ask \"What is the main reason for your score?\". Both are easy to answer in a sentence and much more useful than \"Any other feedback?\", which mostly gets \"no\" or nothing.",{"question":981,"answer":982},"Should a website feedback form be anonymous?","Make contact details optional. People answer more honestly when they don't have to identify themselves, but you can't follow up with someone you can't reach. Ask \"May we contact you about your answer?\" first, show the email field only after a yes, say how you will use the address and link your privacy policy next to it.",{"question":984,"answer":985},"Can I use the website feedback form template in Google Sheets?","Yes. Download the Excel file and open it in Google Sheets with File, then Import, then Upload. The 45 questions keep their goal, answer type, timing and audience columns, the dropdowns and filters still work, and the \"My form\" sheet lets you put together and share the questions for one form.",{"question":987,"answer":988},"What should I ask a client who is reviewing a new website?","Ask about the things only the client knows: whether the home page says clearly what they do, whether prices, hours, addresses and phone numbers are right, what their customers will look for that is missing, whether the site sounds like their business, and what must change before launch versus what can wait. Then ask them to check it on their own phone.",{},true,{"title":6,"description":7},"Website Feedback Form Questions: 45 Examples + Template","blog\u002Fwebsite-feedback-form-questions",[14,15,16,17],"Good website feedback form questions serve one goal per form: three to five questions, mostly closed, one optional open question, shown at the right moment (after a task, on the page, on exit or after a purchase). Ask what only a person can tell you, such as what they came for, what was missing, what went wrong and what they expected, and let the tool record the page, device and browser.","PKxPdxQL-w7eu8Htwr5tF0xEBoNMHn6au4_xTcxiGDI",1794242332657]